3Q20 Financial Performance

STRONG UNDERLYING PERFORMANCE AMID COVID-19 IMPACT OPERATING INCOME | QUARTERLY -3.0% +15.4% 285.0 276.5 239.7 84.0 29% 201.0 71% 174.9 64.8 27% 73% 72.5 26% 74% 204.0 3Q19 2Q20 3Q20 I Net interest income Net non-interest income NET NON-INTEREST INCOME | QUARTERLY -13.7% +12.0% 84.0 3.8 72.5 64.8 7.8 32.2 9.2 19.2 22.7 48.0 32.9 45.5 3Q19 2Q20 3Q20 Net other income/ (expense) Net fee and commission income Net foreign currency gain OPERATING INCOME | NINE MONTHS 801.0 218.7 27% 582.3 73% 9M19 -1.3% 790.6 214.6 27% 576.0 73% 9M20 ■Net interest income Net non-interest income NET NON-INTEREST INCOME | NINE MONTHS 218.7 3.0 82.2 133.5 -1.9% 214.6 23.5 72.6 118.5 9M20 19 9M19 Net other income / (expense) I Net fee and commission income Net foreign currency gain

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