Investor Presentaiton

The 2025 -2021 Strategy Client Experience (CX) Vision: We will Serve with Empathy & Care and Provide an EPIC² Experience E P Employees Partnerships Innovation Clients Build success from within and create a culture of excellence Cultivate trust to enhance partnership experience Create more value to our customers EPIC 2 ... #OneBritam C2 % Conduct Put customers first, think client in all decision making Treating Customers fairly 13

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