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Investor Presentaiton

Farol da barra, Salvador (BA) OUR VALUE CREATION | Natural capital Our Sustainability and Environmental Corporate Policies, which are available on Rede D'Or São Luiz's website, are the underpinnings of our sustainability management. We have mapped the most relevant environmental risks in our operations and implemented projects to mitigate them. To verify legal compliance, adherence to the plan and achievement of proposed environmental management goals, we perform regular environmental audits, both internal and external. When we identify non- compliances, they are classified in accordance with their risk (critical, high, medium and low) and their roots; audit reports are forwarded to the units' officers, who then send them to the managers, who are responsible for preparing the respective action plans to address such non-compliances. Systematically performed since 2012, internal environmental audits are focused on nursing and care delivery, healthcare hospitality, pharmacy, maintenance, nutrition and laboratories. In 2021, we conducted more than 170 internal environmental audits at more than 80 units (hospitals, oncology clinics, clinic analysis labs and others), through which we have identified the need for 3,014 corrective actions, and only 4% of them have been considered high or critical risks. We also performed 31 analysis of architecture projects, in which we verify if projects meet legal and technical environmental and sanitary requirements, allowing us to develop corrective actions still in the project conception and representation phase of the buildings. We have also conducted 15 technical visits for environmental diagnosis units acquired by Rede D'Or São Luiz, called integration audits. 12 of these audits have been conducted at hospital units (learn more on page 110). Furthermore, we actively participated in 30 technical analysis and 10 visits at the operation sites of service providers that perform waste collection, transportation, treatment and final disposal to comply with bidding processes organized by the Indirect Supplies team. We have a Licensing department that controls and monitors licenses for all Rede D'Or São Luiz's units. In 2021, the department had 9,401 licenses under its management. Over the past year, 1,353 licenses were renewed and 35 new ones granted. Corporate and construction licenses are addressed in our internal policies. Since 2020 we have been signatories of UN's Global Compact, taking on the commitment to implement publicly its 10 principles and transparently in our business strategy. We are already engaged in the Action for Climate platform from Brazil Network, which addresses SDG 7 and 13, and develops sector and themed initiatives related to climate, with projects related to energy and forests. 183 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 184 XXX
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