Investor Presentaiton
QANTAS FREIGHT
Transformation at Qantas Freight
Case study: supply chain automation
Simplifying the End-to-End Air Linehaul
Experience for Customers
9:41 AM
Freight
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1027 17 Jun 12
1P190
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$55m¹
Transformation benefits realised by FY16
1. Forecast benefits to be delivered between 1 January 2014 and 30 June 2016.
Multi-year supply chain improvement program to improve
the customer experience
•
.
Express check self-service kiosks
• Tracking technology rollout, including smart phone
applications
•
Domestic pricing simplification
.
New online booking tool
• Conversion to electronic air waybills
⚫ Technology-driven productivity enhancements
•
Improved customer experience at a lower unit cost
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