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Investor Presentaiton

TO BEGIN METHODOLOGY GRI 102-43 ● 102-44 10 The first step in obtaining the materiality matrix was to identify the ESG (environment, social, and governance) topics relevant to the financial sector and to our activity in particular. Then, we carried out an online survey that obtained 991 responses and revealed which of these topics are more or less important in the view of our main stakeholders. Topics related to ethics and transparency, client satisfaction, and investment in financial education stood out among the concerns pointed out by the public consulted - suppliers, clients, and employees. The intersection between the result of the consultation and the business vision of our managers generated the company's materiality matrix. The matrix is a chart used to compare the company's view of the impact of the topics on the business with the expectations of external stakeholders. This analysis reveals the highly relevant topics to be prioritized in the management of the business, called material topics. 6BANK COBANK
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