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Investor Presentaiton

Appendix UK RFB disclosures Strategy Results Total RFB lending to customers, £bn Personal At 31 December 2020 94.7 96.0 Residential mortgage balances, £bn 99.4 101.5 Unsecured lending balances, £bn 97.7 102.4 104.2 108.1 110.7 Wholesale 67.4 8.2 8.8 7.3 7.4 7.7 5.9 ₤192bn 110.7 Personal mortgages 13.6 12/18 03/19 06/19 By LTV 09/19 12/19 03/20 06/20 09/20 12/20 Credit cards 2018 Other personal lending 2019 2020 Delinquencies 103 Personal unsecured Wholesale Gross wholesale loans and advances to customers, £bn At 31 December 2020 Other Real estate Less than 50% £48.1bn 50% 60% 60%-< 70% 70%- < 80% 80%-90% 90% + £17.1bn £17.4bn £16.1bn £10.4bn £1.6bn c.26% of mortgage book is in Greater London Buy-to-let mortgages of £2.8bn Credit cards: 90-179 day delinquency trend, % ◆ Mortgages on a standard variable rate of £3.3bn ♦ Interest-only mortgages of £19.4bn 102 LTV ratios: 0.88 1.0 0.64 0.62 0.5 • c.43% of the book <50% LTV% • Publishing and 9.2 new originations average LTV of 70% average portfolio LTV of 51% 0.0 12.1 12/18 06/19 12/19 06/20 12/20 broadcasting Construction 2.4 3.8 Broker coverage (by value of market share) L 8% 1 43% 1 70%| - 84%1 93%1 >93% Agriculture 4.0 £67bn Gross new lending 103 11.0 Wholesale and retail trade c.£24bn c. £22bn ◆ Change in spending due to Covid-19, with a 20% fall in balances vs. 2019. Drop in delinquencies following the introduction of payment holidays Mortgages: 90+ day delinquency trend, % c.£21bn 4.0 Professional activities c. £13bn c. £16bn -7%- c. £19bn 21% 0.3 35% 47% 60% 0.23 0.19 0.16 0.2 Broker channel 4.6 8.9 Administrative 7.4 Direct channel 0.1 and support services Manufacturing Accommodation and food 0.0 2015 2016 2017 2018 2019 2020 12/18 06/19 12/19 06/20 12/20 80
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