Annual Report 2019 slide image

Annual Report 2019

CENTRAL BANK OF ARMENIA 22 the Central Bank personnel's research capacities and boost the TRC's profile as a platform where representatives of central banks, financial and international organizations in the region and Eastern Europe can meet and do research together. Consumer protection in the financial system, and financial education: The Central Bank carried on consumer protection in the financial system by making sure financial service providers practice a fair business conduct and that an appropriate institutional environment and a financial education framework are in place. In 2019, extra requirements to improved transparency in sub-legislative acts on communication and information disclosure by financial institutions took force effective August 2019 and were designed to improve information disclosed and provided to consumers on mortgage and agricultural loans, verbally and/or remotely disclosed information to consumers in the cases of early repayment, etc. The Central Bank continued trainings of teachers in cooperation with RA Ministry of Education, Science, Culture and Sport; as part of the program "Financial Education at the School" a total of 2419 teachers from 339 schools instructing subjects "Me and the Surrounding World", "Mathematics", "Algebra", and "Social Science", have passed trainings. Issuance of currency and organizing money circulation: In 2019 the volume of currency outside the Central Bank increased by 7.1%, with the supply of coins having grown by 11.8%. The third series banknotes of the 2018 issuance were gradually put into circulation during the year, and they circulate in parallel with the banknotes of previous issuances. To publicize national, historical, cultural, spiritual values of Armenia and to satisfy the numismatic demand of collectors, in 2019 too, the Central Bank issued commemorative coins of precious metals, which are dedicated to the anniversaries of renowned Armenians and landmark events. Management of international reserves: In 2019, the international reserves of the Republic of Armenia provided coverage for about four months of imports, and about six years of service for current liabilities. The Central Bank continued its strategy of managing ANNUAL REPORT 2019
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