Investor Presentaiton

Progress on Social Development ESG • . • • Responsibility towards customers Customer Satisfaction Customer focus: Playing a key role in Financial inclusion by facilitating affordable home loans and empowering women borrowers. EWS and LIG customers account for ~67% of AUM. Feature rich mobile apps to provide seamless service and to track NPS score as a feedback mechanism. Our NPS score for Q1FY24 is 80. Prepayment facility provided on the Customer App to "nudge" customers towards prudent finance management. 93% of active customers are registered on HomeFirst Customer Portal App. Android Rating is 4.1 (24 Jul'23). Throughout the duration of PMAY programme, a total of 38,521 customers were assisted with the PMAY subsidy benefit from NHB, amounting to cumulative credit of Rs. 966.7 Cr to their account. This has helped reduce ~26 of Loan Amount for those customers ESG Initiatives Sustainable Finance • Funds raised from IFC to finance affordable housing and green housing. HomeFirst raised Rs 280 crores from International Finance Corp (IFC) through up to 7-year debt. Link Funds approved from DFC to support women borrowers for financing affordable housing. U.S. International Development Finance Corporation (DFC) Board of Directors approved a $75 million loan to HomeFirst to support affordable housing mortgage loans to women low-income borrowers. Link ESG Risk Rating - Amongst best in the BFSI Industry in India . MorningStar Sustainalytics rated HomeFirst an ESG Risk Rating of 16.2 with Low Risk and Strong rating for ESG Risk Management. Link ESG Risk Rating 16.2 Ranking CORE ? Low Risk Industry Group (1st = lowest risk) Diversified Financials 84 out of 915 Universe Negligible 0-10 Low Medium 10-20 20-30 30-40 High Severe 40+ Global Universe 1945 out of 15634 The company published its Sustainability Report for the year FY22-23 as part of its Integrated Annual Report. Link: https://homefirstindia.com/files/Sustainability%20Report.pdf. . to Link: Grievance Redressal Policy is in place to receive and respond customer complaints. https://homefirstindia.com/policy/complaints-grievances/ Home First Finance Company India Ltd. Investor Presentation - Q1 FY24 • The Company received a Certificate of Merit in PMAY Empowering India Awards 2022 • Enhanced training measures by implementing training sessions for Prevention of Sexual Harassment (POSH) and Human Safety 2 21

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