Investor Presentaiton
2012: Another Year of Strong Performance
▲ DELTA
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At last year's investor day, we laid out
our 2012 goals:
Generate solid earnings growth and free
cash flow
Continue revenue momentum from
corporate share gains, new
merchandising revenues and strong
operational performance
• Make Delta an airline customers prefer
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Reduce labor, financial and operational risk
to create a more stable business model in a
volatile industry
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Our 2012 accomplishments:
Despite difficult economic conditions,
delivering $1.6 billion profit, 100 bps pre-tax
margin expansion, and $1 billion free cash
flow (excluding refinery)
• 20 consecutive months of generating a
revenue premium to the industry
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Recognized as leading airline by Business
Travel News and only airline to improve
overall score in JD Power survey
Improvements in all operational metrics,
industry-leading employee morale, and
more than $1 billion of balance sheet
delevering
Note: All results exclude special items and mark to market adjustments on open fuel hedges
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