Investor Presentation
We operate a highly flexible, franchise-led store model...
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Locally Owned Franchise Network
386 locations (~63%)
Franchisees live and invest in their community
ā Average franchisee tenure of ~9 years with less than
5% annual turnover
Owner-operator model with limited concentration
66% and 23% of franchisees owning just one or two
stores, respectively
Attractive franchisee store economics
Average 4-Wall EBITDA of ~$155,000 per store or
10.4% margin (1)
Low investment cost; Sales to investment ratio of
~3.7x(2)
ā
Corporate Core
230 locations (~37%)
Rapidly innovate our product and service offering
Develop and standardize leading practices
Accelerate the roll-out of critical operational changes to
franchisees
Our dedicated corporate store managers average
~5 years of tenure and foster local connection
Flexibility to invest in competitive real estate markets
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your pet your store INV
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pet valu your pet your store
Note: 4-Wall EBITDA is a non-IFRS measure
1.
2.
Represents Fiscal 2020 performance for 305 franchised stores open for at least 12 months; 4-Wall EBITDA Margin defined as 4-Wall EBITDA for a corporate-owned or franchised store divided by the corporate-owned or franchised store's retail sales
Calculated by dividing the 2020 AUV of $1.46 million by the average investment cost of $400,000
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