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Investor Presentaiton

Digital investment - delivering results Australia Sales numbers via Digital¹ (%) Transaction numbers via Digital² (%) 14.4% 73.9% 70.4% 9.5% ANZ Smart Choice 1486 Online rollover innovation released 775 3,404 1,619 435 Mar 13 Mar 14 Mar 15 1H14 1H15 1H14 1H15 FUM ($m) Ave Weekly Rollovers New Zealand Transactive Mobile A$b Sales revenue via Digital³ (%) Transaction numbers via Digital² (%) k 60 7,000 65.0% 50 6,000 5,000 40 7.6% 6.6% 59.1% 4,000 30 $55 3,000 20 $37 2,000 10 $0 $20 1,000 0 0 FY12 FY13 FY14 FY15x4 1H14 1H15 1H14 1H15 Value Volume (RHS) 1. 2. 3. Sales includes the number of sales events through the Retail distribution network, including all Retail, Commercial and Wealth products. Transactions refers to the number of value transactions through all channels including internet, mobile, teller and ATM. Revenue from sales completed through Digital channels. ANZ 17 4. Determined by annualised calculation of available data as at Feb 15.
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