Investor Presentaiton

Appendix 2 - Corporate responsibility roadmap Trust & Transparency Sustainable Growth در گرج Services Performance highlights Conducted a full materiality assessment of environmental, social and governance topics Published targets for key non-financial performance metrics Began implementation of the Banking and General Insurance Codes of Practice Progressed implementation of Suncorp's Climate Change Action Plan and Environmental Performance Plan ☐ ✓ Responsible Financial ✓ ✓ Published targets to reduce greenhouse gas emissions Completed climate-related risk and opportunity assessment Develop approach to climate change scenario analysis Developed a Responsible Insurance & Banking Policy to strengthen business practices in line with community expectations Continued to implement recommendations of the Vulnerable Customer Review, including training for key employees Launched Clontarf Foundation partnership to support Suncorp's Reconciliation Action Plan ☐ ✓ Resilient People & Communities Further embedded social impact measurement into new community partnerships ☐ Focus for FY20 Track and respond to insights from the social licence & trust research on an ongoing basis Fully implement the Banking and General Insurance Codes of Practice Further align business activity to the United Nations Global Compact and Sustainable Development Goals Conduct supply chain environment, social and governance (ESG) risk assessment and publish first Modern Slavery Act Statement Publish first Proxy Voting Summary Conduct climate change scenario analysis and publish findings in line with Task Force on Climate-related Financial Disclosures (TCFD) Implement the Responsible Insurance & Banking Policy and conduct portfolio ESG risk assessments Implement standards to support customers experiencing vulnerability including domestic violence, financial hardship, and accessibility Develop community sector partnerships to provide external referral pathways for customers experiencing vulnerability Focus leadership effort on employee engagement and purpose Expand the Future Ready program Develop Indigenous Employment Strategy and cultural awareness training for Suncorp's people Note: For further information on the Suncorp Group's approach to corporate responsibility, please refer to www.suncorpgroup.com.au/cr/reports SUNCORPO Capital Notes 3 31 31

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