Q1 2023 Financial Report

Sustained customer growth and increased loyalty Total customers (mn) 5.5 +4% Active customers (mn) Digital customers (mn) 5.7 4.1 Mar-22 Mar-23 +5% +7% 4.3 3.4 3.1 Mar-22 Mar-23 Mar-22 Mar-23 Significant increase in both total (+4%) and active (+5%) customers ▸ Growth in loyal SMEs reached 7% YoY Investments in digitalization drove 7% growth in our digital customer base Santander 00 8

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