Q2 2021 Competitive and Network Overview

Enterprise KPI's Revenue (Ps. in millions) Customer Services +29% 1,567 1,581 1,315 1,396 95 1,222 92 95 44% 40% 36% 36% 38% 64% 62% 64% 56% 60% Q2 20 Q3 20 Private / Public Companies Q4 20 Q1 21 Q2 21 □ Federal/State Government Customer Services Growth Totalplay (Units in thousands) +21% 101 112 107 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 (Units in thousands) 6.5 5.6 4.7 4.6 4.6 8.3 6.8 7.3 6.4 6.3 (1.9) (2.2) (1.8) Q2 20 Q3 20 Q4 20 Gross Adds (1.7) Q1 21 ■Cancellations (1.6) Q2 21 15

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