IndusInd Bank Growth and Risk Management

Agile technology, capability to handle large volumes Lead Generation Customer Data Entry Underwriting Workflow Rules Engine Customer Creation Product Set up Core Levers NPA Branch EOD Processing Collection Loan/RD Schedule - Loan Creation Disbursal Work Flow Sangam Manager Tablet Call Center Loan Officer Operating Model Digital Capability - EKYC - KYC Verification Improving Productivity - Center meeting - Proposal on TAB - Improving Customer Experience Instant CB - - - BCM Confirmation NEFT/IMPS based Loan disbursal Loan document Design Scalable Architecture Digitization across BFIL business verticals Digitally enabled for sourcing of new products Improved customer experience - Data Analytics Collections Scalability to support business growth IndusInd Bank

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