Malayan Banking Berhad Financial Analysis
FY2022: Key Corporate Updates
First to Market Products
HOME
FINANCING
APPROVED
MAE
Sliding into your dream
home is now a breeze
Maybank Homezu For You
Your Solutiu 2 For & Simpler Horie Hancing
Maybank
Innovate to Drive Greater Financial Inclusivity and Differentiated CX
ATM Cash-out on mobile app for
withdrawing cash without a physical card
• Maybank Home²u, Malaysia first-ever digital
home financing solution within an
integrated banking app
• Digital Personal Loan & ASB financing
Building Digital Ecosystems Through Strategic Partnerships
Maybank
Face Dr.
Maybank
Pay
VISA
Digital payment:
Borderless Banking:
.
Solutions for The Underserved
•
•
• Extended SME Digital Financing Solutions for
Microenterprises
Etiqa launched i-Care OKU to cater for the disabled
community and partnered with EPF to launch Etiqa
Term Secure and Etiqa Critical Care for the B40
community in Malaysia
Seamless SGD savings account
opening for Malaysian Maybank
customers, enhancing cross-
border solutions
Preferred Banking Brand
Achieved industry
leading NPS score of
+24 in Malaysia
(+23 in 2021)
One of the first banks to
welcome Apple Pay in
Malaysia, -760k
customers activated
Apple Pay
Platinum Winner for
Banking, Investment &
Insurance Category by the
Putra Brand Awards
(13th consecutive year)
Best Digital Bank
for CX in Malaysia
by Digital CX
Awards 2022
Best Islamic Finance
Institution in Asia
and Malaysia for
2022 by Global
Finance
Improved Loans Repayment
Assistance Trends
31 Jan 2023 vs 31 Oct 2022:
• Malaysia (1.7% vs 3.7%)
• Singapore (3.0% vs 3.3%)
• Indonesia (8.5% vs 9.2%)
Recognised as the No 1 employer:
•
•
Graduates' Choice Awards
(5th consecutive year)
GRADUAN Brand Awards 2022
(8th consecutive year)
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