Investor Presentaiton

SBERBANK 170 YEARS. BY YOUR SIDE INVESTING IN HUMAN CAPITAL ANNUAL REPORT 2011 First, we continue our university partnership programme: jointly with the Russian Presidential Academy of National Economy and Public Administration we provide a master's programme for graduates of the Moscow Institute of Physics and Technology. We also continue to deliver a two-year master's programme in economics based at the Higher School of Economics for graduates of various science and technology universities. All of these students are recruited by the bank on gradu- ation. We actively partner with some 50 Russian universities. The children's home sponsorship programme was launched in early 2010, during the global financial crisis, when we decided that supporting children's homes in that difficult time is 208 part of our social responsibility Λ corporate social responsibility >>> Second, the Bank continued to actively support children's homes un- der its patronage. The children's home sponsorship programme was launched in early 2010, during the global financial crisis, when we decided that supporting children's homes in that difficult time is part of our social responsibility. Initially, 100 children's homes in below average condition were selected for the programme. We wanted to not only provide financial support but also to establish a full-fledged relationship with the children who faced many challenges in their lives. And we have succeeded in building real partnerships; on average we conduct 10 events a year at each institution. Now the number of chil- dren's homes participating in the initiative has reached almost 240, and at Sberbank we have an entire movement of volunteers participating in these activities on their own initiative-over 5,000 people. As a result, over 100 children were adopted, which means that we effectively "dis- banded" two entire children's homes. The programme, unique to Russia, continues to grow. And interestingly, it is growing by itself, without any administrative push from the side of Sberbank's management. I believe this is very important. EMPLOYEE TRAINING We recognise that continuously developing the skill sets of our em- ployees is essential if the Bank is to retain its competitive edge and to ensure sustainable growth of our business. In 2011, the Bank spent RUB 771,846,500 on employee training, also making substantial investments in developing its own educational and research base and corporate training infrastructure. It is important for us that every Sberbank employee receives some form of training each year. In 2011, over 260,000 employees re- ceived corporate training, the average training time per employee being 114 hours. In 2011, the Bank spent RUB 771,846,500 on employee training, also making substantial investments in developing its own educational and research base and corporate training infrastructure TRAINING HOURS PER YEAR PER EMPLOYEE, BY EMPLOYEE CATEGORY hour/year 160 120 80 40 40 190.2 118.1 92.2 0 Managers and administrative staff Client-facing employees Other employee categories 170 YEARS. IT'S JUST THE BEGINNING WWW.SBERBANK.RU 209 Λ corporate social responsibility

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