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Investor Presentaiton

Total expenses Total expenses (€ mn) FY2014: 427 115 105 104 103 102 57 47 45 44 43 33 92 92 FY2015: 416 102 119 62 43 33 58 59 59 58 59 59 59 57 1Q2014 2Q2014 3Q2014 4Q2014 1Q2015 2Q2015 3Q2015 4Q2015 Total expenses for 4Q2015 increased to €119 mn from €102 mn for 3Q2015, with the increase reflecting primarily higher non-recurring advisory and professional expenses and increased provisions for litigations and legal settlements. Going forward, the run-rate for other operating expenses is expected to be in line with earlier of quarters of 2015 Staff costs for 4Q2015 at €57 mn in line with the previous quarters Total expenses for FY2015 totalled €416 mn compared to €427 mn for FY2014 Staff costs Other operating expenses Cost to Income Ratio ■Group ■Cyprus 40% 38% 38% 35% 37% 35% 37% 36% 35% 35% 35% 34% 33% 33% 31% 31% 1Q2014 1H2014 9M2014 FY2014 1Q2015 1H2015 9M2015 FY2015 • The cost to income ratio for FY2015 was 40%, compared to 37% for FY2014 Actions for focused, targeted cost containment: Tangible savings through a targeted cost reduction program for operating expenses and though a program of staff exits Introduction of appropriate technology/ processes to enhance product distribution channels and reduce operating costs Introduction of HR policies aimed at enhancing productivity Bank of Cyprus 6 DINO
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