1Q22 Earnings Release Presentation

Serving our customers whenever and wherever they want Sales channels Shareholders Customers People Communities Physical channel our stores Digital channel our apps 15 million flow of people in our stores/month 517 million visits/month¹ ((8)) Remote channel sales and post-sales hubs 20 million visits/month External channel our expanded footprint Available in 2,020 regions 50% are non-customers Bank to Go 22k contracts in Mar/22 Ambition of more than 200k contracts in 2022 17% of newly-acquired customers are unbanked 92% of Bank transactions occur via digital channels +3 million sales/month From call center to sales channel ~800k product sales/month 49% of the services are made out of 9a.m. until 4p.m. representing 36% of Brazilian municipalities 22k active promoters +R$ 1 billion contracts/month 1 Website, IB and App visit INVESTIDOR RELATIONS [email protected] 0800 286 8484 FAQ www.santander.com.br/faq 11

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