RBC Business Segments Overview

Note to users We use a variety of financial measures to evaluate our performance. In addition to generally accepted accounting principles (GAAP) prescribed measures, we use certain key performance and non-GAAP measures we believe provide useful information to investors regarding our financial condition and result of operations. Readers are cautioned that key performance measures, such as ROE and non-GAAP measures such as earnings and revenue excluding Corporate Support, earnings excluding specified items related to sale of RBC Jamaica as previously announced on January 29, 2014, and provisions related to post-employment benefits and restructuring charges in the Caribbean, adjusted net interest margin and Capital Markets trading and geographic revenue excluding specified items do not have any standardized meanings prescribed by GAAP, and therefore are unlikely to be comparable to similar measures disclosed by other financial institutions. Additional information about our ROE and non-GAAP measures can be found under the “Key performance and non-GAAP measures" section of our Q1/2015 Report to Shareholders and our 2014 Annual report. Definitions can be found under the "Glossary" sections in our Q1/2015 Supplementary Financial Information and our 2014 Annual Report. RBC Investor Relations Contacts Amy Cairncross, VP & Head Lynda Gauthier, Director Stephanie Phillips, Director (416) 955-7803 (416) 955-7808 (416) 955-7809 www.rbc.com/investorrelations 23

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