Canadian Retail: Loans and Provisions Financial Overview

Q4 2020 Financial Performance $MM, except EPS Q4/20 Y/Y Q/Q Reported • Net Income $1,899 (18%) +46% • Pre-Tax, Pre Provision Profit $3,448 (6%) (7%) Diluted EPS $1.42 (18%) +37% Revenue $7,505 (6%) (3%) • Expenses $4,057 (6%) +1% Productivity Ratio 54.1% +210 bps Core Banking Margin 2.22% (18 bps) +12 bps PCL Ratio1 0.73% +23 bps (63 bps) PCL Ratio on Impaired Loans¹ 0.54% +5 bps (4 bps) Adjusted² Net Income $1,938 (19%) +48% Pre-Tax, Pre Provision Profit $3,502 (7%) (6%) Diluted EPS $1.45 (20%) +39% Revenue $7,505 (6%) (2%) Expenses $4,003 (5%) +1% • Productivity Ratio 53.3% +60 bps +190 bps ADJUSTED NET INCOME² YEAR-OVER-YEAR ($MM) • YEAR-OVER-YEAR HIGHLIGHTS Adjusted EPS² down 20%; up 39% Q/Q Adjusted pre-tax, pre-provision profit² down 7%, or down 1% excluding impact of divestitures Adjusted revenue² down 6%, or down 2% excluding impact of divestitures 。 Net interest income up 1%, excluding divestiture o Non-interest income down 5%, excluding divestitures Core banking margin down 18 bps; up 12 bps Q/Q o Lower margins due to changes in business mix and the declining interest rate environment, as well as higher liquidity levels o Core Banking Margin improved sequentially driven by lower levels of liquidity Adjusted expenses² down 5%, or down 3% excluding impact of divestitures ADJUSTED NET INCOME 2,3 BY BUSINESS SEGMENT ($MM) 2,400 -78 179 194 -13% -379 -60%4 -378 1,938 +6% +14% 902 782 725 283 314 405 460 333 Q4/19 NII Non interest income PCLs Non-interest expenses Taxes Q4/20 Canadian Banking International Banking Global Wealth Management Global Banking and Markets 1 Includes provision for credit losses on certain assets - loans, acceptances and off-balance sheet exposures 2 Refer to Non-GAAP Measures on slide 40 for adjusted results 3 Attributable to equity holders of the Bank 4Y/Y growth rate is on a constant dollars basis ■Q4/19 Q4/20 14

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