3Q 2023 INVESTOR PRESENTATION

Digital Build Digital to scale customer experience and operational excellence across the bank Focus to date Driving digital capabilities World-Class Digital Capabilities 2 Improve Operating Model 3 Drive Operational Excellence مصرف الإنماء alinma bank Alinma Vision Pursuing initiatives across Advanced Analytics and Big Data, Al and RPA Future Focus Projects are driven by Agile ways of working Augment digital work force with best in class talents and upskill digital teams by establishing digital training e-academy Accelerate digitization Deliver with speed, quality and efficiency Progress on Advanced Analytics while building new capabilities Reinvent the customer experience and improve multi-channel capabilities Leverage the ecosystem to create innovative and unique propositions Improve ways of working, e.g. Agile delivery, DevOps, etc. Establish the digital factory to power rapid delivery and foster innovation Improve efficiency through digitization of services and products Automate internal processes using robotics to enhance turnaround times. "Be recognized and celebrated as the fastest and most convenient bank in KSA" Initiatives Completed to Date: Key Achievements 14/17 initiatives completed 3Q 2023 82% 3Q 2023 INVESTOR PRESENTATION New Models & Digital Factory Updates Youth app is launched to limited number of customers and reached + 10K registered customers Launched Open Banking Services and obtained full KSA standard certification Freelancer digital onboarding (account opening) Payroll digital onboarding (for Corporate customers) IT Projects Delivery 52% IT Projects Delivered through Agile Technology Improvements Implemented Dynatrace tool dashboard to monitor customer journeys performance 14/48

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