Fourth Quarter Investor Presentation
Strategic Expense Initiatives Will Drive Efficiency
1H23 Actions
Operation Accelerate
✓ Simplifying customer journeys
✓ Improve ease of transacting
Branch Optimization
✓ Consolidated 31 locations in 1Q23
Expanding in high opportunity markets
Voluntary Retirement Program
Focused on middle & senior level roles
✓ Offering opened late January
Organizational Realignment
✓ Consolidation of operating segments
Supports focus on the customer and drives efficiencies
2H23 Actions
Branch Consolidations
✓ Consolidating 34 locations primarily in 1Q24
Staffing Efficiencies
Business Process Offshoring
Corporate Real Estate Consolidation
Continuous Expense Improvement Supports Re-Investment into
Critical Enterprise Strategies to Drive Long Term Value
2023 Fourth Quarter Investor Presentation 39
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