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Credit Investor Presentation 2020/21 slide image

Credit Investor Presentation 2020/21

Summary Customers and the environment benefitting from best ever operational performance Supporting customers; upper quartile customer satisfaction Industry leading environmental performance £21m customer ODI rewards in 2020/21; targeting £20m in 2021/22 and £150m for AMP7 Highest levels of employee engagement United Utilities • Credit Investor presentation • 92
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