Smart Approach in Retail Resilience

Rent & service charge receivables Receivable Debtor Provision % provided Balance sheet category balance balance for HY 21 impact Description Trade debtor £48m £12m 25% £12m Less than 90 days 90-190 days Trade debtor £41m £18m 44% £15m Over 190 days Trade debtor £7m £7m 100% Outstanding rent £96m £37m 39% £27m Service charge Trade debtor £22m £7m 32% £5m We take a systematic approach to provisioning based on ageing and credit quality Trade debtors £118m £44m 37% £32m Deferred rents Accrued income £25m £13m 52% £13m Primarily rents deferred from March due over the next five quarters Total £143m £57m 40% £45m Since 1 October, a further £34m of outstanding rents and £12m of service charge has been collected 27

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