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Progress of measures to expand use of online reservations (Reference) Gurunavi ledger (reservation and customer management system) contacts Approximately 5,700 Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. FY2019 FY2017 FY2018 GURUNAVI 21 24

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