2023 Full-year results
Officeworks progress on strategy
Our team
Continued focus on the safety, health and wellbeing of
our team to deliver our safest year yet
Customer experience
- Utilising technology to deliver a step-change in NPS1
Continued investment in convenient delivery options to
over 3,000 postcodes across Australia
-
Operational excellence
-
Transitioned to a new IDC2 in Victoria and on track to
deliver new CFC3 in WA in 1H24
Growing our business
-
- Continued investment in everyday low prices, and
expanded ranges in technology and private label
products and services
Strong growth in B2B and education.
Connecting with our communities
Reduced emissions by 12% through continued
investment in energy efficiency and renewable energy
Click&
Collect
Pick up your
order here
Wathere for a
Tecembe
Hove you
dencis
Hi Ryan,
W
officeworks
Your collection for order 0122236021 is ready
Today's collection
Collection 1
Antrim Sudent Chair Black
HP 9595 Pack
B Blood Spill and Vomit Clean-up
Upcoming collection
Collection 21
22.2022
Collection 3
282022
How does this work?
Tell when you coming in so we on or your w
When you're here, have your order confirmation or photo
identification with you.
I'm on my way!
1.
Net promoter score.
2. Import distribution centre.
23
3.
Customer fulfilment centre.
2023 Full-year results | 41View entire presentation