Sustainability Report 2021 Vivara
IO
SUSTAINABILITY REPORT 2021 VIVARA
SHI
Life
Mission, vision and values
102-16
Mission
We exist to fascinate our cus-
tomers by offering the best
experience when choosing the
perfect gift.
Vision
To be the most desired
brand in Latin America
for celebrating special
moments.
Purpose
To make each story
unique and special.
Values
• Sense of ownership: we are passionate
about the company. We think, act and
lead with commitment to results and
our Code of Conduct.
⚫ Fascinate the customer: we have an
incessant desire to win over and retain
the loyalty of our customers. We work
with determination to surprise them at
special moments, with quality products
and experiences.
Creativity: we make creativity our big-
gest brand, seeking innovative and ef-
fective solutions.
Together we are strong: we value, de-
velop and recognize our team in a col-
laborative, meritocratic and high-perfor-
mance environment.
Resilience: we are capable of adapting
to changes and are persistent to over-
come the obstacles.
Commitments
In the development of our activities, we
undertake to:
Base our relationship with our public on
honesty, integrity and respect, so as to
establish relationships of mutual trust,
guided by ethical principles, which we
believe are necessary for the exercise
of the entrepreneurial task.
Comply with all Brazilian labor laws
and regulations.
Respect people, whatever their hierar-
chical position, origin, color, ethnicity,
culture, age, social position, physical
capacity, religion or sexual orientation,
rejecting any practice of discrimination.
• Act at all times with a commitment to
the quality of the work environment, en-
suring the complete physical and moral
safety of our employees.
Ensure fair remuneration compatible
with our employees' activities, comply-
ing with existing collective labor and
industry agreements.
SUSTAINABILITY REPORT 2021 VIVARA
IIView entire presentation