Offshore Outsourcing Market and Strategy

Number of clients contributing >$1mm in LTM revenues Resulting in New Clients and Increasing Revenue Per Client Large, Growing Client Relationships 350 300 250 200 150 3 100 131 119 50 0 FY04 4 16 39 Increasing revenue per client 7.8 8.1 6.2 10 4.7 327 8 268 3.6 6 2.7 2.2 4 2 0 FY09 ■100mm+ 50-100mm 20-50mm 1-20mm FY 03 FY 04 FY 05 FY 06 FY 07 FY08 FY09 Execution excellence resulted in high share of repeat business (97.6% in FY 09)

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