Investor Presentaiton

Operating costs and Efficiency Highlights Costs increased by AED 209 million or +8% y-o-y to AED 2,920 million in Q3 2013 YTD resulting from: Increase of AED 217 million in staff costs Cost to Income Ratio Trends 41.1 Emirates NBD CI Ratio (YTD) CI Ratio - AED 120 million in BNPPE acquisition and operating cost 37.5 35.6 35.2 35.2 - AED 32 million increase in occupancy costs, and AED 49 million increase in other costs 34.6 33.6 33.9 33.4 35.3 35.2 35.4 35.8 34.7 - Offset by AED 214 million decrease in Dubai Bank costs • Excluding BNPPE costs increased 3.3% y-o-y • The Cost to Income ratio for Q3 2013 YTD was at 33.6% which is within the longer term target range of 34-35% Q3 11 Q4 11 Q1 12 Q2 12 Q3 12 Q4 12 Q1 13 Q2 13 Q3 13 33.3 33.0 32.6 Operating Cost Trends (AED million) Operating Cost Components (AED million) 32 +19% 217 49 90 2,920 958 909 874 [79] 2,710 8 973 =42= 1,038 81+7% 69- 534 580 614 614 502 65 58 71 62 77 81 -66 70 -72 -70 172 216 189 169 191 Q3 12 Q4 12 Q1 13 Q2 13 Q3 13 Q3 12 YTD Staff Occupancy Other DB/BNPPE Q3 13 Cost cost Cost YTD DB/BNPPE Occupancy cost Other Cost Staff Cost Depreciation 19

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