Investor Presentaiton
4. Medium- to Long-Term Direction
(3) Initiative Details
.
Review of the Business Continuity Plan
Develop a BCP including financial and human resources operations under the new normal
• Create a mechanism that enables the business to continue even in conditions where
passenger volume has fallen significantly
Efficient utilization of personnel
• Consider re-assignment of personnel according
to passenger trends
• Establish a work style using teleworking
Utilization of robots
• Increase efficiency of personnel by introducing
disinfection robots, remote guidance robots, etc.
•Strengthen the distributor services to other
airports
Establishment of absolute safety
Expand the scope of investment to include
biosecurity and cybersecurity measures, in addition
to crime prevention and disaster prevention
measures
Strengthening of e-commerce, etc.
• Expand the market to include users outside
airports via on-line
•Review the store operations plan; utilize cashless
payments
Response by capturing changes in the
customer needs
• Create new business opportunities by utilizing
Haneda Airport as the field while appropriately
responding to customer needs
Japan Airport Terminal Co., Ltd.
Strengthening of digital marketing
14View entire presentation