Vroom Investor Day Presentation Deck

registration process We've made short-term improvements and believe Mid-Term we can reduce touches by 40% and our goal in the long-term is to reduce touches by 80% TODAY Total Touches: 17 III Deal Complete Mid-Term Total Touches: 10 Goal: 41% improvement Jll Sent to Registration team Deal Complete Sent to Registration team Team received Assigned Not assigned Compile materials ||| ||||⁰ Team received Not assigned D-J Physical Doc Vault More materials compiled Physical Doc Vault Assigned Compile materials ||| Add documents to deal package More materials compiled -0-0- Docs complete Assign to clerk Digital Doc Vault Docs complete Assign to clerk goal:drive customer experience improvements and unit economics Title clerk review QA Review Long-Term Total Touches: <=5 Goal: 82% improvement Title clerk review ||| QA Review ||| Send for registration ||| Send for registration. 59 V

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