Servicing Portfolio Growth Deck

PROJECT FLASH DRIVING SIGNIFICANT ORIGINATION COST EFFICIENCY 70% Target 11 | 57% of DTC Loans Now Funded Through Flash, with 18% Lower Cost-to-Originate/Loan ● 14% In Jan-21 I Jul-21 Jan-22 57% Jun-22 Other investments focused on faster customer response time, including enhanced text, chat and online app capabilities - helping drive higher recapture pull-through and retention 60% Target 42% 2Q'21 15% Target 3.9% DTC Surpasses Refi Recapture Target 2Q¹21 40% 3Q'21 5.3% 43% 3Q'21 4Q'21 6.4% 50% Significant Improvement in DTC Purchase Recapture 4Q¹21 1Q'22 6.5% 60% 1Q'22 92% recapture rate for DTC relationships in June 2Q'22 68% 7.2% Jul'22E 2Q¹22 7.2% $498 million in 2Q'22 purchase fundings Jul'22E Mr. CooperGroup

View entire presentation