Freshworks Investor Day Presentation Deck

GAAP to non-GAAP Reconciliations Free cash flow ($ in millions) Net cash provided by (used in) operating activities Less: purchases of property and equipment Less: capitalized internal-use software Free cash flow Free cash flow margin Net cash provided by (used in) investing activities Net cash (used in) financing activities freshworks 2019 ($8.2) ($11.5) ($3.3) ($23.0) (13%) ($148.9) $150.2 2020 $32.5 ($4.4) ($4.6) $23.5 9% ($11.4) ($1.9) Note: Numbers rounded for presentation purposes and may not foot. 2021 $11.5 ($5.6) ($3.6) $2.3 1% ($420.3) $1,058.4 2022 ($2.5) ($7.1) ($5.1) ($14.7) (3%) ($284.8) ($156.0) H1-23 $31.4 ($0.7) ($3.5) $27.2 10% $44.1 ($23.4) Ⓒ2023 Freshworks Inc. All rights reserved. 126

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