Freshworks Investor Day Presentation Deck

We compete and adjacent markets BUSINESS NEEDS BUYERS IT & Employee Service Intelligent, right-sized service management freshworks in three large, growing IT Teams Customer Service Omnichannel, intelligent customer support Support Teams Sales & Marketing Unified sales and marketing automation Sales & Marketing Teams (1) Source: Gartner, IT Operations Management Software, Worldwide, 2020-2026; Customer Relationship Management, Worldwide $78B TAM Ⓒ2023 Freshworks Inc. All rights reserved. 22

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