Informa 1H23 Results
The Power and Potential of Artificial Intelligence at Informa
Al already deployed throughout Informa in
a variety of products and services
Existing use cases largely delivering
improved productivity and cost efficiencies
Potential for generative Al to enhance
existing products and launch new ones
Growing internal Al talent and capabilities
combined with 3rd party expertise
Limited potential disruptive scenarios
identified across the portfolio
2023 Half-Year Results
Content
Networking
Service
Support
Content indexing
and classification
Video to text
transciption
Marketing
segmentation
Live speech to text
conversion/translation
Human object detection to understand
audience demographics, behavious, intent etc
Facial recognition and
sentiment analysis
IIRIS deploying intelligent
user segmentation
Journal suggestion, Researcher/Institution
content recommendation engine
Enhanced validation for fake detection, conflict of
interest and plagiarism identification
Receipt allocation to
open invoices
Data de-
duplication
Customer effort and sentiment analysis
Current Al activities
informa
Long/Short-form content
creation via ChatGPT
Al already embedded within portfolio, with opportunity for expansion
B2B recommendation
and matchmaking
Personalised B2B rec's
and matchmaking
Analysing post-show
customer feedback
Pricing and Peer Reviewer
recommendation engines
Customer service Al chat bots
on events pages
Near-term Al deployment
Chatbot capabilities for service
centres/vendor management
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