Zenvia IPO

BUILDING A LONG TERM VISION FROM THE GROUND UP ENABLING EXPERIENCES ENABLING JOURNEYS ENABLING CONVERSATIONS ENABLING COMMUNICATIONS TIME TODAY VALUE FOR THE END CUSTOMER 04 03 w CUSTOMER IS ENGAGED ALONG THE JOURNEY ON MULTIPLE WAYS 02 CUSTOMER EXPERIENCES A STREAMLINED RELATIONSHIP WITH THE BRAND 01 CUSTOMER CHATS WITH A PERSON/CHATBOT FOR SUPPORT CUSTOMER RECEIVES A MESSAGE OFFERING A PRODUCT 12

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