RyanAir Company Presentation

Good Ancillaries & Cust Care Improvements ✈ Strong Priority Board & Assign Seat sales ✈ New bag policy improves OTP & revenue ✈ New handling Stn, Spa, Pol - better OTP ✈ No. 1 OTP - Over 90% March & April ✈ New C'mer Care Charter - 24/7 support ✈ Digital improves - mobile, help centre ✈ Ryanair Choice W.2019 RYANAIR U LIFE VEST IN PANEL WA 37 REA 103 WEW RETAIL PROCES EXIT YANAIR 10

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