Kore Investor Presentation Deck
Long track record of customer retention
LTM dollar-based net retention rate ("DBNER")¹
Existing customer base stickiness demonstrated by DBNER
Short-term revenue bump from large LTE Transition Program at our largest customer temporarily impacting DBNER growth until anniversaried and no longer included
in the DBNER calculation
●
103%
103%
106%
108%
113%
112%
Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021
114%
110%
Q3 2021
122%
DBNER
115%
122%
114%
114%
109%
100%
108%
92%
103%
107%
126%
99%
Revenue impact from the significant LTE Transition Program at our largest customer
Q4 2021 Q1 2022 Q2 2022 Q3 2022 Q4 2022 Q1 2023 Q2 2023
■DBNER excluding largest customer
Source: Company financials
(1) DBNER is calculated by dividing trailing twelve-month revenue by prior year trailing twelve-month revenue for the same customer cohort in both periods. Excludes revenue from both non go-forward customers, and
new customers that started generating revenue after the end of the base period
KORE
115%
96%
104%
Q3 2023
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