Telia Company Investor Day Presentation Deck
INSPIRING OUR CUSTOMERS
Starting point
Largest telco customer base in the Nordics and Baltics
Leadership in Sweden, Lithuania and Estonia, strong
challenger positions in the rest
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Convergent position in 5 out of 6 markets
enabling cross-sell and increased loyalty
Leading Nordic media house with all time high share of
viewing and growing SVOD
Leading ICT position in Finland, Sweden and Baltics.
Best NPS in Sweden and Baltics among Telco brands
Starting to monetize 5G
STRATEGY UPDATE
Growth levers
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Inspire
Reinventing customer experience and restoring differentiation
... to increase CLV and support price premium
Connect Transform Deliver
Owning the home with more4more while pushing connectivity
... to strengthen cross-selling and customer loyalty
Digitalize businesses with superior network and relevant services
to increase revenue in all business segments
Developing TV and Media to full potential post COVID-19
to monetize engagement and drive access
CLV = Customer Lifetime Value
JANUARY 20 21View entire presentation