OpenText Investor Presentation Deck

Retain: Our World Class Customer Base Annual Recurring Revenue (ARR) (US$ M) $2,220 106% $1,080 FY'14 Q2 FY'20 TTM Renewal Rates(1): Cloud: mid 90%'s Off Cloud CS: low 90%'s opentext™ 1. Does not include Carbonite Key Metrics (1) 90% Margin for Customer Support 95% Customer Satisfaction +10 NPS* in last year * Net Promoter Score • The Value Advantage: ● Benefits & Opportunity Steady consumable stream from our install base O Retain O Information Management O Acquire • 24 x 7, global support O Product and service updates New versions Security updates Price increases expected to have a positive effect in FY'21 • Artificial Intelligence & ● Grow Machine Learning to continue enhancing the business Open Text Confidential. ©2020 All Rights Reserved. 13

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