2019 Annual Meeting of Stockholders

One Team, One Plan 2019 Build American Airlines to Thrive Forever ▸ Execute against profitability improvement initiatives Achieve $1 billion of revenue improvements through network enhancements, merchandising and product segmentation • Deliver $300 million of cost savings by eliminating post-merger cost redundancies ▸ Meet key 2019 financial objectives • Improve earnings per share by 40% • Grow total RASM at a rate greater than the industry • Contain CASM (ex-fuel and ex-new labor deals) growth to 2% or lower • Grow pre-tax profit margin rate and produce total shareholder returns above industry ► Ensure strong balance sheet • Maintain industry-leading liquidity level of $7 billion • Reduce total adjusted debt • Complete long-term aircraft financings at competitive rates ► Think forward, lead forward • Advance long-term, state-of-the-art airport development efforts at hubs and gateways • Roll out American's Why and integrated brand positioning Make Culture a Competitive Advantage ▸ Run the safest and most reliable operation in our history ► Continue to create an environment that cares for our frontline Team Members • Deliver technology efforts faster and build next-generation solutions . Strengthen industry-leading global alliance position by receiving approval for joint business agreements with Qantas and Aer Lingus, progressing approvals for LATAM and expanding China Southern relationship • Increase recognition tool usage by 10 points and roll out new recognition platform • Introduce new uniforms with highest levels of safety, comfort, durability and brand integrity • Continue education on optimal medical benefit utilization and increase wellness program enrollments and clinic utilization • Reduce on-the-job injuries • Provide crew support team with improved tools to deliver outstanding service to Team Members • Be important partners in our communities and support Team Members' enormous giving spirits • Care for Team Members who experience difficult life circumstances • Update and continue American Voice action plans based on 2018 feedback ► Ensure total compensation and benefits are in line with industry leaders • Achieve a joint CBA with Fleet Service and Maintenance teams • Propose industry-leading offers for pilot and flight attendant teams with the goal of completing CBAs before contract amendable dates. • Ensure non-contract, merit-based Team Members are competitively compensated ▸ Become leaders in diversity, inclusion and equality . Continue implementation of gold standard action plan • Launch in-person implicit bias training for all Team Members: • Support the important work of our Employee Business Resource Groups ▸ Develop servant leaders who are trained and equipped to lead • Ensure 100% manager and above completion of Inspire training • Achieve high usage of the talent performance process and tool ▸ Ensure Team Members' workspaces reflect our commitment to their care • Invest more than $250 million in frontline Team Member facilities in 2019 • Progress One Campus, One Team (OCOT) and complete support team move • Advance Hospitality and Mobility projects on budget and continue development of subsequent OCOT phases Create a World-Class Customer Experience ▸ Run safest and most reliable operation in our history • Achieve improved operational metrics, including: - System D-0 of 69.7% - System T-0 of 76.4% - Company's lowest AOS at 0700 - 99.6% controllable completion factor ▸ Enhance inflight product on industry's most modern fleet . Complete installation of industry-leading Wi-Fi and live TV on Boeing 737 and Airbus A320 family aircraft and installation of Premium Economy by end of 20 • Expand in-seat power to 88% of our aircraft Complete installation of industry-leading overhead bin space on 32% of mainline narrowbody aircraft ▸ Strengthen consumer value of our global network • Add 15 new gates at DFW and four at CLT • Enhance customer experience with global joint business partners ► Deliver customer-focused airport and world-class lounge construction and development at BOS, DCA, DFW, LAX, LGA and SFO on time and on budget ► Improve Likelihood to Recommend scores to best in company history American Airlines

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