Mister Car Wash Investor Presentation Deck
We Are a People Powered Company
Investments that fuel our culture and build our future
Competitive Wages and
Benefits
Increased average non-managerial
wages¹ paid ~8% in 2021 vs 2020
Highly competitive benefits:
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Health insurance
PTO accrual from day one
401(k) eligibility after six months
Paid parental leave
Tuition reimbursement
Free snacks available
Mister
Deliberate Training
Provides Career Growth
Opportunities
On-demand MisterLearn™ digital
learning platform delivers consistent
training across the country for every
position
93% of our managers were promoted
from within the organization²
• Team members are engaged and
motivated
Customer
Engagement:
Communication
ution
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Active Listening REMEMBER DETAILS
of course since this is your
first time here, rdske to
share some information
with you about our
Unlimited Wash Club
As a member, you will be
able to get your car washed
as many times as you'd like,
at any of our locations.
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new casting and least
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eNPS
Nama la
Fret new car
Take note of details that could be important
and observe how they are used later in the conversation.
First time
Mister
Want to take
good care of it
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Regional Support
Infrastructure to Fuel
Growth
60+ Regional Managers provide close
support to ensure consistently high
standards. Our 1:6 RM to GM ratio
allows our RMs to coach and mentor
versus simply putting out fires
Dedicated specialists in HR, Recruiting,
Training and HSE in markets to provide
immediate support
Our People First culture was
confirmed in our last employee
engagement survey
1
190+ Facility Maintenance Technicians
provide a 1:2 store coverage ratio
In-house Facilities
Maintenance Team
Ensures Uptime
Systems, technology, and equipment
require highly-skilled support to deliver
a clean, dry, and shiny car
Partner with operations team to
execute
and training
capex
13
1)
2)
Highly Skilled Technicians Drive Uptime
Mister
Mister
Excluding any overtime premium.
As of December 31, 2021
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