Zenvia IPO

MAJOR INSURANCE COMPANY IN BRAZIL Customer receives an email with PDF proposal Customer learns about the product on WhatsApp chatbot Customer receives a message promoting a product CUSTOMER JOURNEY TRANSFORMATION Customer receives a special offer on SMS to finish acquiring the product CONVERT BUY ATTRACT Customer opt-ins on website for marketing communications Customer receives 2FA code on SMS to confirm an upgrade NURTURE Own SERVE Customer receives an email with welcome kit on PDF Customer received NPS survey to evaluate the service Customer changes invoice payment date over a chatbot Customer chats for support on an acquired product REVENUE EVOLUTION TIME 25

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