OppFi Investor Presentation Deck
Understanding Our Customer Value
12
Over 1,785¹
Customers² Surveyed
1,426 of 1,785 took the
time to write a personal note
about their experience
of the remarks
were positive
87%
"OppLoans gave me a chance. And I
have not let them down and I will not
let them down. I hope they can
continue rescuing people such as
myself!"
Overall Experience
91%
had a very positive or positive
experience³
We Are There When
Others Are Not ...
1. As of 5/2/2022
2. Survey is based on California customers only
3.77% had a very positive experience and 14% had a positive experience
ALMOST
50%
were turned down by
a bank or credit union
OVER
were turned down
50% by another lender
Our Impact
What would happen to our
customers without OppFi?
FALL BEHIND ON THEIR BILLS
RISK LOSING THEIR JOB
-80%+
FACE THE PROSPECT OF LOSING
THEIR HOUSING
FACE POTENTIAL BANKRUPTCY
30%
30%
13%
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