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1 t Complete and unique data set enables superior service to all stakeholders 2.1 M Registered member database Members Understand members' psychographics to predict needs to deliver higher care and preempt risky behaviors 9:41 < Diagnostic profile An analysis suggests the following profile based on: themes, language markers, clinical research, and comparative text analysis. Review in conjunction with your clinical expertise to help guide treatment. Depression www Generalized Anxiety Disorder Other Anxiety Disorder Trauma 24% Obsessive Compulsive Disorder Substance Use 50% Bipolar Disorder 42% ... - - 50% Close Update diagnosis 9:41 < Chart Came Conditions Recurentx ↑ Presenting problems Anxiety Depression x Andrew321 Clinical 123 @ Major depressive disorder Mild circadian rhythm sleep disorder Shift work tyne brief osychotic disorder QWERTYUIOP ASDFGHJKL ZXCVBNM Chat space return 2 80M Anonymized messages Text, audio, photo, video Clinicians Facilitate and augment provider care to enable better member / provider relationship and ensure optimal provider utilization 0.012 0.006 0.005 0.0075 0.0050 0.0025 0.0000 0.095 0.085 0.0225 0.0200 Category: Absolutist 0.0020 0.0015 0.0010 0.0005 Category Anx Category Death Category I Category: Negemo MAM 0.0175m -20 -10 0:065 0060 n_messages_from_crisis_response 00400 00375 00350 0.009 EM 0.008 0.007 0:006 0.028 0026 0024 Category Swear AN AVD 10 0175 0170- 0165 0160 0.048 0047 Category: Affect 0046 Category: Article Category Feel Category: Insight Category: Pronoun Category crisis score Mutom -20 -10 n_messages_from_crisis_response 0.006 0:005 0.004 0012 0010 0.008 as 0.50 0.49 0016 0014 0012 0.006 0.004 RANDOM CRISIS ROOM RANDOM NON CRISIS ROOM ¹ Matches specific behavioral traits and qualities of members to preferences and actions Category: Anger Kur Category: Certain Category: Funct Category: Negate Category: Sad May www Category: raw score -20 -10 n messages_from_crisis response 3 1.9M Psychographic measurements ¹ 0.6 200 Payors Improve costs of care significantly through improved quality and reliability of service Tenure Payout Model: Payment rate as a function of client tenure 600 tenure (days) 1000 monthly customer revenue_per_therapist payout per therapist per month baseline payout per therapist_per_month_default_model Average monthly therapist payout 4 250K Clinical diagnostics scale score delta Employers Better anticipate employee behavioral needs to improve efficiency and satisfaction at an organizational level 50 Alcoholism PHO-9-Suicidality Stress 300 150 days since baseline Depression Quality of Life 150 days since baseline 200 200 0 50 Anxiety Personality Disorders Substance User 100 150 days since baseline Mania Sleep Issues 100 150 days since baseline 200 200 35

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