Talkspace Investor Conference Presentation Deck
Path To Optimize B2C Returns
Enhance Value Proposition
Pricing
o Shift to value-based pricing
o Better match customer
demand with clinician
availability on a
state-by-state basis
Merchandising
o Seek customer feedback to
improve products, plans, and
prices
o Increase amount of bundled
offerings
o Continue investing in
product innovation
Increase Conversion
Enhance user purchasing
experience
o Optimize and unify B2C & B2B
intake funnels
o Superbill adoption
Media Upgrades
o Accelerate organic content
development
o Launch & hone omnimedia
campaigns
o Upgrade affiliate platform
o Increase media efficiencies
Improve Retention
Optimize user experience
o Enhance user onboarding
experience with focus on
therapeutic connection
o Increase number and efficacy
of clinical tools for providers
Clinical Network
o Grow hybrid network
o Enhance provider training and
experience
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