Rightmove Results Presentation Deck
Realising the opportunity - encouraging more Essential customers
on to the product ladder
Spend on product
First Month
£40
Essential
6,000
5,000
4,000
3,000
2,000
1,000
0
Customer Numbers
£110
25 Source: Rightmove
Spend before
upgrading
Essential
£890
£970
First Month Spend before
upgrading
Enhanced
Enhanced
£2,100
First Month
Optimiser
2020
Optimiser 20
Optimiser 15
Optimiser
●
Once our customers start engaging with
products they are much more likely to
continue spending beyond their
commitment
Two thirds of customers upgrade to a
higher package after investing in product
The average "trigger spend" for
customers to upgrade to the next package
is c£80 beyond their first month spend
• Demonstrating the value of products to
Essential customers is the largest multi-
year opportunity in the current product
ladder
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