Deliveroo Investor Event Presentation Deck

How we'll grow the Plus programme Segmentation We know so much about our Plus customers, we will keep innovating by designing targeted propositions that deliver on our users' needs 4:41 Delivery Your order has been delivered We're sorry it arrived later than expected. We're looking into it and will work on improving for next time. a Order help Claim £5 credit for this late order deliverooplus Claim £5 credit We're sorry your order arrived later than expected. You're covered by the Plus On-Time Promise, so you can claim £5 credit up to 24 hours after it was delivered. Once claimed, we'll apply the credit automatically to your next order, and you'll have 30 days to use it. T&Cs apply. X 63

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