Talkspace Results Presentation Deck
Executing On Our Strategic Priorities
Strategic Priorities
Unify B2B2C conversion and service delivery
Grow and enhance clinical network
Further resource B2B business for growth
Optimize B2C marketing investment
Expand product suite to drive accretive growth
Optimize cash generation over time
Progress since 3Q '21 Call
Adjusting funnel to optimize B2B2C conversion
Launched Superbills
Increasing multi-state therapists licensing
Intensified recruiting activity in high-need states
Redesigned providers' compensation & provider dashboards
Salesforce and BDR expanded
Increased B2B marketing budget
Growing customer base across all channels
Decreasing media spend
Seeing early stabilization in major metrics (Retention; conversion; refunds
& discounts)
Adding bundled offerings
Initial live video session to optimize therapist-patient fit
Enhanced self-help content and user interface
Implemented new billing/claims management system
ā Pricing committee
talk space
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